14. Results-Focused Contracting

Utah

The Utah Department of Human Services (DHS) revised its procurement policy in 2021 to require all contracts and agreements to include measurable outcomes, an explanation of how the outcomes will be measured, and an explanation of how the outcomes will be reported to DHS. Outcomes must be established following Results Based Accountability principles. As such, the department gathers a variety of performance data and frequently communicates with providers regarding outcomes.

Issue Areas: Child Welfare, Economic Mobility