4. Innovation


The Pennsylvania Department of Corrections, in partnership with BetaGov, used rapid-cycle evaluations on employee-generated ideas. In one trial, an evaluation of the Swift, Certain, and Fair intervention found it to be feasible and effective in reducing misbehaviors with incarcerated women. The Department of Revenue, using behavioral insights, redesigned its delinquent tax notices. A rigorous evaluation demonstrated that the redesigned notice improved taxpayer response rates and debt collection, two of the department’s priority outcomes.

Issue Areas: Criminal Justice