8. Data Use


In 2020, Massachusetts launched the Eviction Diversion Initiative (EDI) led by the Department of Housing and Community Development to support tenants and landlords during the financial challenges caused by the COVID-19 pandemic. EDI was developed and is managed by a cross-agency team that uses data from the state’s shelter services, rental assistance programs, trial courts, regional administering agencies (RAAs), housing consumer and education centers, community mediation services, legal services, and Mass211 call centers to assess rental assistance demand and prevent eviction.

By pulling datasets from across different divisions and organizations, EDI senior staff have been able to better understand the multi-faceted dimensions of eviction diversion and track the success of its programs more holistically. The dedication of these resources necessitated robust data collection, analysis, and visualization. EDI’s internal dashboard is an integrated data tracking tool used daily to monitor program performance and data-driven decision-making. The EDI public dashboard is updated monthly to provide transparency and accountability and share progress with the public, legislature, and other key stakeholders.  

The Massachusetts Economic Research Department is a team within the Executive Office of Labor and Workforce Development (EOLWD) that analyzes economic data and labor market information on Massachusetts, including employment and wage data, unemployment rate, short-term and long-term projections, industry and occupational statistics, and other workforce statistical information by labor market areas. Senior leadership at EOLWD uses this data to proactively respond to Massachusetts’ workforce needs in education, skill development, and industry changes. This data analysis is also accessible to the public through over 20 public economic tools and 25 public dashboards that are updated regularly.

Issue Areas: COVID-19, Workforce