The state uses innovation to achieve its priority goals and improve results for residents.
Following the appointment of a Chief Innovation Officer as a cabinet-level official in 2018, the state has continued to invest in the expansion of the Office of Innovation. The office launched the Innovation Skills Accelerator, a free, online program to train state staff to use innovative methods – including design thinking, evidence-based decision-making, and collective intelligence – to solve public problems. Related to workforce issues, in May 2021, the Office of Innovation, the RSA, and The Workers Lab kicked off the Future of Work Accelerator, an open innovation challenge to recruit innovators whose work advances New Jersey’s workers’ health and safety, improves access to benefits, strengthens training opportunities, and bolsters workers’ voices.
2. Performance Management
The state has achieved better outcomes through an enterprise performance management system that engages state leaders in using performance data to continuously improve results.
2. Performance Management
New Jersey’s Governor’s Performance Center tracks, on a quarterly basis, key performance indicators for each department aligned with departments’ Core Missions. Core Missions are updated across departments to reflect the values of the current administration. Additionally, outcome data are also printed in the annual Governor’s Detailed Budget Message.
The state has a culture that supports the sustainable use of data and evidence to deliver results in a transparent, equitable, and ethical manner.
The Governor’s COVID-19 briefings constantly referenced the use of data to drive decision-making throughout the pandemic. In turn, these approaches were shared with the public in real time through the state’s COVID-19 Information Hub and a new statewide email program that reaches more than 1.5 million people each week.
The state has data policies that outline the principles, people, and activities that govern its data collection and use.
6. Data Policies
New Jersey partners with Rutgers, the state university of New Jersey, to operate the New Jersey Education to Earnings Data System (NJEEDS), which uses a data-sharing agreement to link data from the Departments of Education and Labor, the Office of the Secretary of Higher Education, and the Higher Education Student Assistance Authority. For data sharing with the public, New Jersey’s Chief Data Officer leads statewide data transparency initiatives and open data projects, such as the Open Data Center, Governor’s Transparency Center, Superstorm Sandy Transparency, and the CARES Act Transparency websites.
Issue Areas: Education, Workforce
7. Data Infrastructure
The state has improved outcomes through technology infrastructure that allows it to efficiently collect, inventory, and share data.
The state has improved outcomes by combining and analyzing cross-agency data to inform policy, budget, or management decisions.
8. Data Use
New Jersey’s Prescription Monitoring Program integrates data from multiple state agencies, including the Department of Health, the Division of Consumer Affairs, the Office of the Attorney General, and other law enforcement bodies, to power the Overdose Data Dashboard. The Department of Health uses the dashboard to make decisions about access to medications, such as naloxone, designed to rapidly reverse opioid overdose and harm reduction services.
Issue Areas: Health
12. Evaluation Use
The state has improved results by using evaluation, program inventories, and cost-benefit analysis.